Program Management
Nova Datacom’s solutions are built upon a solid foundation of Program and Project Management to ensure customer requirements are met – on time and within budget.
Nova Datacom’s Program Management Office (PMO) supports each project by providing standard templates, historical information, a Knowledge Management Center, and standardized policies and procedures.
A Methodology of Frameworks
The need for an SOA-specific program management methodology emerged from the challenges and complexities of delivering a fully deployed SOA within a service-oriented enterprise (SOE). To attain these goals, an organization has to consider its objectives not just from a project perspective, but from the perspective of a number of continuing projects evolving in iterations and incremental department, business unit, internal firm and external firm solutions.
These frameworks all support the application of service-orientation principles and SOA, and can be further customized as required. Furthermore, by creating these frameworks, NDC can establish an overarching methodology capable of evolving as its underlying projects are carried out in iterative phasing and in incremental steps. The frameworks and the projects gradually work toward establishing a true SOE.
Nova Datacom has applied its expertise to thoroughly understanding and implementing these frameworks for optimal project management and execution. Specific frameworks include:
Governance Framework- To successfully establish an SOA governance framework, our business and technical staff are required to stay apprised of the latest project management methods – and – possibly unlearn old methods.
Communications Framework- Effective communications is critical to running a successful SOA program. A formal communications framework includes the chief information officer (CIO), and/or the chief executive officer (CEO).
Product Realization Framework- Product realization relates to the analysis, design, and development stages (including related integration, testing, deployment, and implementation) of service-oriented programs. This framework is the core of an SOA project management methodology.
Project Management Framework- The framework dedicated to project management represents the delivery lifecycle of SOA projects. It ensures that changes in business strategy are applied as appropriate throughout a project and that processes and services are functioning and implemented as originally planned. The project management framework also benefits from the knowledge management and dashboard metric portal systems. These tools can provide instant access to project and service statistics and can also be used to share critical information between project team members.
Architecture Framework- This framework provides practices and standards for the seamless communication of services within inventory pools and the infrastructure required to enable cross inventory communication as well. Scalability, performance, and capacity are high on the list of priorities in this framework, as are the technologies, tools and resources required to govern technology architecture implementations as part of the overall SOE platform.
Data Management Framework- Data management supports the delivery of “behaved” data services that abstract and expose legacy data without disrupting underlying legacy applications. Data management is concerned with access, availability, and the breadth and accuracy of data already residing in legacy repositories. This framework ensures the consistency of data and the control of data redundancy, as well as fractal data replication.
Service Management Framework- This framework supports the governance framework by focusing exclusively on the services, and is usually coupled with the product realization framework to ensure that requirements for new processes and new services (or revisions) are not redundant with existing processes or services. This type of cross-project coordination is critical to achieving Logic Centralization with the goal of maximizing service reusability.
Human Resource Management Framework- Human resource management enables the identification of new and revised responsibilities and roles of business and technical staff, as they pertain to SOA projects. Education is therefore a paramount concern, for both business and IT professionals, as is the change in culture brought upon by the adoption of service-orientation.
Post Implementation Framework- Post implementation enables the service and process lifecycle phases that follow product realization. This framework is focused on service availability and the technologies, tools and utilities related to general quality-of-service (QoS) requirements and service level agreements (SLA).